---
title: "Understanding Various Roles"
description: "This article explains the different roles you can assign to your team members and what each role is permitted to do within the Orderlay app."
url: https://support.orderlay.app/en/articles/36-understanding-various-roles
collection: "Team Setup"
updated: 2026-10-15
language: en
---

# Understanding Various Roles

This article explains the different roles you can assign to your team members and what each role is permitted to do within the Orderlay app.

When you invite a team member, you must assign them a role. This controls what they can access and do in your restaurant account. For steps on sending an invitation, please see our guide on [**Invite a Team Member to Your Restaurant**](https://support.orderlay.app/en/articles/16-invite-a-team-member-to-your-restaurant.md)**.**

<table data-id="40399ce2-b568-4db7-826f-ce8b37876b8d" style="min-width: 369px;"><colgroup><col style="min-width: 25px;"><col style="width: 319px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p data-id="fece4465-3c24-4ada-b059-4659d6245d1c"><span style="color: #000000;"><strong>Roles</strong></span></p></td><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="abcb3bc1-4628-4e65-a472-801333d145d3" style="text-align: center;"><span style="color: #000000;"><strong>Description</strong></span></p></td><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="32a2f576-c87a-4d65-96cf-5909bb346d2d" style="text-align: center;"><span style="color: #000000;"><strong>Key Permissions</strong></span></p></td></tr><tr><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="217f60b5-1358-4beb-8aba-f9c20bfc9cdc"><span style="color: #000000;"><strong>Owner</strong></span></p></td><td colspan="1" rowspan="1"><p data-id="aed8eac6-f992-4f3b-9fd0-ecd4ab6a8811"><span style="color: #000000;">Has full and ultimate control over the restaurant account.</span></p></td><td colspan="1" rowspan="1"><p data-id="aad972f3-a2a0-45f4-b119-939c51e7099c"><span style="color: #000000;"><strong>- </strong>Full access to all features and settings.</span></p><p data-id="1a969474-2b27-4d78-8c1b-0281c3caf711" style="text-align: left;"><span style="color: #000000;">- Can manage all orders, menus, and finances.</span></p><p data-id="df0f07eb-91ad-4a37-ae95-268f85c5ea31" style="text-align: left;"><span style="color: #000000;">- Can invite, assign, and manage all roles for other team members.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="099da432-e4ef-4d69-8bb3-2a4bff68e012"><span style="color: #000000;"><strong>Manager</strong></span></p><p data-id="93c8e63d-9cd3-4c55-aafe-c0a4d343003f"><span style="color: #000000;"></span></p><p data-id="0707356b-f3a7-4156-858f-c83b5d5ea4c0"><span style="color: #000000;"></span></p></td><td colspan="1" rowspan="1"><p data-id="5b2eeaff-f01e-452f-a5b9-94bc409efd32"><span style="color: #000000;">Has almost full access to manage daily operations.</span></p></td><td colspan="1" rowspan="1"><p data-id="c4e360ce-b80d-422c-83b0-8c837f926576"><span style="color: #000000;">- Can manage orders and menus.</span></p><p data-id="b4b7e4a9-ae2b-4e8b-9744-19cb9f8396c1"><span style="color: #000000;">- Has limited access compared to the Owner.</span></p><p data-id="99e6e465-d4c0-4c42-8ce5-a009008aecfa"><span style="color: #000000;">- Can invite and manage staff with roles below their own.</span></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="edb114c7-34e6-4f46-960c-4965e0977524"><span style="color: #000000;"><strong>Waiter</strong></span></p></td><td colspan="1" rowspan="1"><p data-id="d35576a1-aec6-4dea-8efd-3ae83d751535"><span style="color: #000000;">Focused on order and table management.</span></p><p data-id="6521302e-7325-4572-a06f-43b72827b256"><span style="color: #000000;"><br></span></p></td><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="cb48eb1d-765f-4f28-be5b-181c7831aa49" style="text-align: left;"><span style="color: #000000;">- Can view and manage orders in real-time.</span></p><p data-id="68309df0-ca94-43f4-aea5-b09095a3a62a"><span style="color: #000000;">- Can take new orders and update order statuses.</span></p><p data-id="7c24546e-167e-4700-9e66-1b9f416b4fe5"><span style="color: #000000;">- Cannot change menu items or manage other staff.</span></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="78d283c5-1b76-425c-88c6-07a4d81359b5"><span style="color: #000000;"><strong>Counter Staff</strong></span></p></td><td colspan="1" rowspan="1"><p data-id="b4b3c9d9-baee-4711-a51d-f5821273878a"><span style="color: #000000;">Handles front-counter operations</span></p></td><td colspan="1" rowspan="1"><p data-id="fb8f15ca-4a3d-4aa1-8512-b6af0db6141c"><span style="color: #000000;">- Manage the order flow for counter service.</span></p><p data-id="e6dadd6d-7c13-4f4e-b449-ce957b737b29"><span style="color: #000000;">- View menu availability</span></p><p data-id="64d407cc-8475-4b76-89a3-61ff0f014c8d"><span style="color: #000000;">- View basic analytics related to counter sales.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="41575af8-dffb-495e-898e-086bed582450"><span style="color: #000000;"><strong>Kitchen Staff</strong></span></p></td><td colspan="1" rowspan="1" style="vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="b8e5360d-8c26-4614-bcad-bd3cd0c1dc45"><span style="color: #000000;">Focused on order preparation.</span></p></td><td colspan="1" rowspan="1"><p data-id="9e6643d9-cf77-4173-a92f-2c9f21012ac0"><span style="color: #000000;">- Can view incoming orders from the kitchen display.</span></p><p data-id="1243fc38-fa76-4cf6-985c-05b1861496fc"><span style="color: #000000;">- Can update the status of orders (e.g., mark as "Ready").</span></p><p data-id="a02eb2e8-3ece-44a6-8fb7-9a123b931403"><span style="color: #000000;">- Cannot manage orders, staff, or money-related information.</span></p></td></tr></tbody></table>

> **Info:** **A Quick Note:** The roles listed above are our most common ones, but they're not the only options! The activities you can access in Orderlay will change depending on your specific role.

> **Info:** Want to change a user’s role? See: [Edit or Remove a Team Member](https://support.orderlay.app/en/articles/39-edit-a-member-s-role-or-remove-them-from-the-team.md). (Only Owners and Managers can do this.)
