Set Up Restaurant Printers

Before You Start: Make sure your printer is ready

• Printer is powered ON and has paper loaded.

• Printer and Phone are connected to the same Wi-Fi network.

• IP address of the printer is in the correct range (e.g., 192.168.1.200 - 192.168.1.253).

• Keep your printer purchase documents handy (IP address, port details).

Step-By-Step-Guide

Step 1: Go to the Printer Settings

• Click "More" at the bottom.

• Scroll to Restaurant Settings and select "Printer Settings".

Step 2: Add a New Printer

• On the Your Printers screen, tap + Add Printer to start setup.

Step 3: Add Your Printer Details

• Fill out the printer form with accurate details. For the initial printer setup, you can contact the Orderlay Support Team for assistance.

Need help filling out the printer details? View this guide: https://support.orderlay.app/en/articles/48-fill-out-printer-details

Step 4: Turn On Automatic Printing (Recommended)

After saving, you’ll return to Printer Settings. Enable automatic printing for smoother workflow:

• KOT: To automatically print food orders when an order is confirmed.

• BOT: To automatically print drink orders when an order is confirmed.

• Estimate: To automatically print the bill when an order is confirmed.

• Cancellation: To automatically print the bill when an order is cancelled.

Printer Status:

• Active → Printer is connected and ready.

• Inactive → There’s an error or connection issue.

To add another printer, simply tap "+ Add Printer" and follow the same steps.