Check Printer IP

Step-By-Step-Guide

Step 1: Find IP Address on Your Printer

Most printers allow you to print a configuration page that shows the current IP address.

• Restart & Print (Long Press Method)

1. Turn OFF your printer

2. Turn ON your printer

3. While the printer is starting, long press the printer button (usually the feed or power button) for 5-10 seconds

4. The printer will automatically print a configuration page or network status report

5. Look for IP Address on this printed page (e.g., 192.168.18.148)

Step 2: Find IP Address in Orderlay App

1. Open the Orderlay app on your device

2. Go to More (bottom menu)

3. Tap Restaurant Settings → Printer Settings

4. Under "Your Printers" section, click on the printer name you have kept (e.g., "Counter," "New Printer," "Kitchen Printer")

5. You will see the IP Address field showing the current IP saved in the app (e.g., 192.168.18.148)

Step 3: Compare Both IP Addresses

• If both IP addresses match → IP is not the issue, check other settings

• If both IP addresses do NOT match → You need to update the printer IP in app