2. Knowledge Base

This section provides detailed guides for restaurants who have completed the initial setup in the Orderlay app, helping them manage daily operations effectively.

Login & Account Access

Log in to Orderlay (App)

Log In to Orderlay (Web)

Create a Personal Account (App)

Quick Personal Account Set Up (Web)

Create Personal Account with Email or Phone Number(Web)

Verify Phone/Email

Transfer Restaurant Ownership

Accept an Ownership Transfer Request

Delete Your Personal Account

Delete Your Restaurant Account

Refer & Earn – Invite and Get Rewards

Restaurant Onboarding (First-Time Setup)

Profile Setup

Menu Setup

Spaces Setup (Tables, Areas & Rooms)

Team Setup

Payment Setup

Tax Setup

Printer Setup

Inventory (Set Up)

Restaurant Settings

Update Restaurant Information (App)

Update Restaurant Information (Web)

Update Restaurant Logo (App)

Update Restaurant Logo (Web)

Update Business Hours (App)

Update Business Hours (Web)

Menu Management

Add New Menu Item (App+Web)

Edit or Remove a Menu Item (App)

Edit or Remove a Menu Item (Web)

Manage Menu Categories (App)

Manage Menu Categories (Web)

Turn Menu Items On/Off (Manage Availability) (App)

Turn Menu Items On/Off (Manage Availability) (Web)

Edit or Remove Add-ons (App)

Edit or Remove Add-ons (Web)

Add a Custom Menu Item - For Items Not Already on Your Menu (App & Web)

Space Management (Tables & Rooms)

Edit or Remove Tables/Rooms (App)

Edit or Remove Tables/Rooms (Web)

Reorder Areas in Spaces (App)

Reorder Areas in Spaces (Web)

Move a Table's Position (App)

Move a Table's Position (Web)

Team Management

Add a New Staff Members

Edit or Remove Team Members (App)

Edit or Remove Team Members (Web)

Orders & Operations

Place a Dine-In Orders

Place a Pick-Up Orders

Place a Delivery Orders

Order Status Automation Settings

Managing Orders

Loyalty and Promotions

Customer Feedback & Reviews

QR Ordering (For Restaurant's Customers)

Payments & Billing

Manage Payment Methods

Split Payment for an Order (App)

Split Payment for an Order (Web)

Credit Facility

Sales & Reports

Generate an Item Sales Report (App)

Generate an Item Sales Report (Web)

Generate a Sales Report (App)

Generate a Sales Report (Web)

Generate a Sales Report by Space (App)

Generate a Sales Report by Space (Web)

Find Your Best-Selling Items

View Sales & Credit Summary Report (App)

View Sales & Credit Summary Report (Web)

Prepare an End of Shift (EOS) Report

Expense Management

Add an Expense (App)

Add an Expense (Web)

Edit an Expense (App)

Edit an Expense (Web)

Delete an Expense (Web)

Inventory Management

Stock Take (App)

Stock Take (Web)

Create a Purchase Order (App)

Create a Purchase Order (Web)

Create a Purchase Bill (Web)

Help center

2. Knowledge Base

Login & Account Access

Log in to Orderlay (App)

Log In to Orderlay (Web)

Create a Personal Account (App)

Quick Personal Account Set Up (Web)

Create Personal Account with Email or Phone Number(Web)

Verify Phone/Email

Transfer Restaurant Ownership

Accept an Ownership Transfer Request

Delete Your Personal Account

Delete Your Restaurant Account

Refer & Earn – Invite and Get Rewards

Restaurant Onboarding (First-Time Setup)

Profile Setup

Menu Setup

Spaces Setup (Tables, Areas & Rooms)

Team Setup

Payment Setup

Tax Setup

Printer Setup

Inventory (Set Up)

Restaurant Settings

Update Restaurant Information (App)

Update Restaurant Information (Web)

Update Restaurant Logo (App)

Update Restaurant Logo (Web)

Update Business Hours (App)

Update Business Hours (Web)

Menu Management

Add New Menu Item (App+Web)

Edit or Remove a Menu Item (App)

Edit or Remove a Menu Item (Web)

Manage Menu Categories (App)

Manage Menu Categories (Web)

Turn Menu Items On/Off (Manage Availability) (App)

Turn Menu Items On/Off (Manage Availability) (Web)

Edit or Remove Add-ons (App)

Edit or Remove Add-ons (Web)

Add a Custom Menu Item - For Items Not Already on Your Menu (App & Web)

Space Management (Tables & Rooms)

Edit or Remove Tables/Rooms (App)

Edit or Remove Tables/Rooms (Web)

Reorder Areas in Spaces (App)

Reorder Areas in Spaces (Web)

Move a Table's Position (App)

Move a Table's Position (Web)

Team Management

Add a New Staff Members

Edit or Remove Team Members (App)

Edit or Remove Team Members (Web)

Orders & Operations

Place a Dine-In Orders

Place a Pick-Up Orders

Place a Delivery Orders

Order Status Automation Settings

Managing Orders

Loyalty and Promotions

Customer Feedback & Reviews

QR Ordering (For Restaurant's Customers)

Payments & Billing

Manage Payment Methods

Split Payment for an Order (App)

Split Payment for an Order (Web)

Credit Facility

Sales & Reports

Generate an Item Sales Report (App)

Generate an Item Sales Report (Web)

Generate a Sales Report (App)

Generate a Sales Report (Web)

Generate a Sales Report by Space (App)

Generate a Sales Report by Space (Web)

Find Your Best-Selling Items

View Sales & Credit Summary Report (App)

View Sales & Credit Summary Report (Web)

Prepare an End of Shift (EOS) Report

Expense Management

Add an Expense (App)

Add an Expense (Web)