2. Knowledge Base

This section provides detailed guides for restaurants who have completed the initial setup in the Orderlay app, helping them manage daily operations effectively.

Log in to Orderlay App

Log In to the Orderlay Web App

Account & Access

Create Personal Account (App)

Quick Personal Account Set Up (Web)

Create Personal Account with Email or Phone Number(Web)

Verify Phone/Email

Transfer Ownership

Accept Ownership Transfer

Delete Personal Account

Delete Restaurant Account

Restaurant Setup (Onboarding)

Profile Setup

Menu Setup

Spaces Setup

Team Setup

Payment Setup

Tax Setup

Printer Setup

Inventory (Set Up)

Restaurant Settings

Update Restaurant Information

Update Restaurant Information (Web)

Update Logo

Update Logo (Web)

Update Business Hours

Update Business Hours (Web)

Menu Management

Add New Menu Item (App+Web)

Edit or Remove Menu

Edit or Remove Menu - Web

Manage Menu Categories

Manage Menu Categories - Web

Manage Menu Item Availability

Manage Menu Item Availability - Web

Edit or Remove Add-ons

Edit or Remove Add-ons (Web)

Add Custom Menu Item (App+Web)

Manage Spaces (Rooms/Tables)

Edit or Remove Tables/Rooms

Edit or Remove Tables/Rooms (Web)

Mark Tables/Rooms vacant/occupied - Automatic

Mark Tables/Rooms vacant/occupied - Manual

Mark a Tables/Rooms as Vacant - Automatic

Mark a Tables/Rooms as Vacant - Manual

Merge Tables in Space Section

Transfer Tables in Space Section

Update Table Position

Update Table Position - Web

Team Management

Add New Staff Members

Edit or Remove Team Members

Edit or Remove Team Members (Web)

Orders & Operations

Place Dine-In Orders

Place a Pick-Up Order

Place a Delivery Order

Order Management

QR Ordering (For Restaurant's Customers)

Customer Feedback & Reviews

Payments & Billing

Manage Payment Methods

Credit Facility

Sales & Reports

Generate Item Sales Reports (Daily, Weekly, Monthly) – App Version

Generate Item Sales Reports (Daily, Weekly, Monthly) – Web Version

Generate Sales Reports (Daily, Weekly, Monthly) – App Version

Generate Sales Reports (Daily, Weekly, Monthly) – Web Version

Generate Sales by Spaces - App

Generate Sales by Spaces - Web

Track best selling items from sales report

View Sales & Credit Summary Reports

View Sales & Credit Summary Reports - Web

Expense Management

Add an Expense

Add an Expense (Web)

Edit Expense

Edit Expense (Web)

Delete Expense (Web)

Delete Expenses

Inventory Management

Stock Take

Stock Take - Web

Orderlay Support: Common Printing Issues

Orderlay Printer Support: Common Issues & Quick Fixes

Orderlay Printer Support

Help center

Help center

2. Knowledge Base

Log in to Orderlay App

Log In to the Orderlay Web App

Account & Access

Create Personal Account (App)

Quick Personal Account Set Up (Web)

Create Personal Account with Email or Phone Number(Web)

Verify Phone/Email

Transfer Ownership

Accept Ownership Transfer

Delete Personal Account

Delete Restaurant Account

Restaurant Setup (Onboarding)

Profile Setup

Menu Setup

Spaces Setup

Team Setup

Payment Setup

Tax Setup

Printer Setup

Inventory (Set Up)

Restaurant Settings

Update Restaurant Information

Update Restaurant Information (Web)

Update Logo

Update Logo (Web)

Update Business Hours

Update Business Hours (Web)

Menu Management

Add New Menu Item (App+Web)

Edit or Remove Menu

Edit or Remove Menu - Web

Manage Menu Categories

Manage Menu Categories - Web

Manage Menu Item Availability

Manage Menu Item Availability - Web

Edit or Remove Add-ons

Edit or Remove Add-ons (Web)

Add Custom Menu Item (App+Web)

Manage Spaces (Rooms/Tables)

Edit or Remove Tables/Rooms

Edit or Remove Tables/Rooms (Web)

Mark Tables/Rooms vacant/occupied - Automatic

Mark Tables/Rooms vacant/occupied - Manual

Mark a Tables/Rooms as Vacant - Automatic

Mark a Tables/Rooms as Vacant - Manual

Merge Tables in Space Section

Transfer Tables in Space Section

Update Table Position

Update Table Position - Web

Team Management

Add New Staff Members

Edit or Remove Team Members

Edit or Remove Team Members (Web)

Orders & Operations

Place Dine-In Orders

Place a Pick-Up Order

Place a Delivery Order

Order Management

QR Ordering (For Restaurant's Customers)

Customer Feedback & Reviews

Payments & Billing

Manage Payment Methods

Credit Facility

Sales & Reports

Generate Item Sales Reports (Daily, Weekly, Monthly) – App Version

Generate Item Sales Reports (Daily, Weekly, Monthly) – Web Version

Generate Sales Reports (Daily, Weekly, Monthly) – App Version

Generate Sales Reports (Daily, Weekly, Monthly) – Web Version

Generate Sales by Spaces - App

Generate Sales by Spaces - Web

Track best selling items from sales report

View Sales & Credit Summary Reports

View Sales & Credit Summary Reports - Web

Expense Management

Add an Expense

Add an Expense (Web)

Edit Expense