2. Knowledge Base

This section provides detailed guides for restaurants who have completed the initial setup in the Orderlay app, helping them manage daily operations effectively.

2.1 Log in to Orderlay App

2.2 Log In to the Orderlay Web App

2.3 Account & Access

2.3.1 Creating Personal Account Quick Process

2.3.2 Creating Personal Account Quick Process (Web)

2.3.3 Creating Personal Account with Email or Phone Number

2.3.4 Creating Personal Account with Email or Phone Number(Web)

2.3.5 Phone/Email Verification

2.3.6 Transferring Ownership

2.3.7 Accepting Ownership

2.3.8 Deleting Personal Account

2.3.9 Deleting Restaurant Account

2.4 Restaurant Setup (Onboarding)

2.4.1 Profile Setup

2.4.2 Menu Setup

2.4.3 Space Setup

2.4.4 Adding Team Members

2.4.5 Payment Setup

2.4.6 Tax Setup

2.4.7 Printer Setup

2.4.8 Inventory Management

2.5 Restaurant Settings

2.5.1 Update Restaurant Information

2.5.2 Update Restaurant Information (Web)

2.5.3 Update Logo

2.5.4 Update Logo (Web)

2.5.5 Update Business Hours

2.5.6 Update Business Hours (Web)

2.6 Menu Management

2.6.1 Editing and Remove Menu

2.6.2 Editing and Remove Menu (Web)

2.6.3 Add New Menu Item

2.6.4 Managing Menu Category

2.6.5 Managing Menu Category (Web)

2.6.6 Menu Unavailability

2.6.7 Menu Unavailability (Web)

2.6.8 Edit or Remove an Add-on

2.6.9 Edit or Remove an Add-on (Web)

2.7 Managing Spaces (Rooms/Tables)

2.7.1 Edit or Remove Tables/Rooms

2.7.2 Edit or Remove Tables/Rooms (Web)

2.7.3 Mark Tables/Rooms vacant/occupied - Automatic

2.7.4 Mark Tables/Rooms vacant/occupied - Manual

2.8 Managing Team Members

2.8.1 Edit or Remove Team Members

2.8.2 Edit or Remove Team Members (Web)

2.8.3 Adding New Staff Members

2.9 Orders & Operations

2.9.1 Place Dine-In Orders

2.9.2 Place a Pick-Up Order

2.9.3 Place a Delivery Order

2.9.4 Order Management

2.9.5 QR Ordering (For Restaurant's Customers)

2.10 Payments & Billing

Customer Payment Process

Credit Facility

Sales & Reports

Generating Items Sales Reports for Daily, Weekly, and Monthly Insights

Generating Sales by Spaces

Tract best selling items from sales report

Viewing past orders by Tables/Rooms

Orderlay Support: Common Printing Issues

Orderlay Printer Support: Common Issues & Quick Fixes

Orderlay Printer Support

Help center

Help center

2. Knowledge Base

2.1 Log in to Orderlay App

2.2 Log In to the Orderlay Web App

2.3 Account & Access

2.3.1 Creating Personal Account Quick Process

2.3.2 Creating Personal Account Quick Process (Web)

2.3.3 Creating Personal Account with Email or Phone Number

2.3.4 Creating Personal Account with Email or Phone Number(Web)

2.3.5 Phone/Email Verification

2.3.6 Transferring Ownership

2.3.7 Accepting Ownership

2.3.8 Deleting Personal Account

2.3.9 Deleting Restaurant Account

2.4 Restaurant Setup (Onboarding)

2.4.1 Profile Setup

2.4.2 Menu Setup

2.4.3 Space Setup

2.4.4 Adding Team Members

2.4.5 Payment Setup

2.4.6 Tax Setup

2.4.7 Printer Setup

2.4.8 Inventory Management

2.5 Restaurant Settings

2.5.1 Update Restaurant Information

2.5.2 Update Restaurant Information (Web)

2.5.3 Update Logo

2.5.4 Update Logo (Web)

2.5.5 Update Business Hours

2.5.6 Update Business Hours (Web)

2.6 Menu Management

2.6.1 Editing and Remove Menu

2.6.2 Editing and Remove Menu (Web)

2.6.3 Add New Menu Item

2.6.4 Managing Menu Category

2.6.5 Managing Menu Category (Web)

2.6.6 Menu Unavailability

2.6.7 Menu Unavailability (Web)

2.6.8 Edit or Remove an Add-on

2.6.9 Edit or Remove an Add-on (Web)

2.7 Managing Spaces (Rooms/Tables)

2.7.1 Edit or Remove Tables/Rooms

2.7.2 Edit or Remove Tables/Rooms (Web)

2.7.3 Mark Tables/Rooms vacant/occupied - Automatic

2.7.4 Mark Tables/Rooms vacant/occupied - Manual

2.8 Managing Team Members

2.8.1 Edit or Remove Team Members

2.8.2 Edit or Remove Team Members (Web)

2.8.3 Adding New Staff Members

2.9 Orders & Operations

2.9.1 Place Dine-In Orders

2.9.2 Place a Pick-Up Order

2.9.3 Place a Delivery Order

2.9.4 Order Management

2.9.5 QR Ordering (For Restaurant's Customers)

2.10 Payments & Billing

Customer Payment Process

Credit Facility

Sales & Reports

Generating Items Sales Reports for Daily, Weekly, and Monthly Insights

Generating Sales by Spaces

Tract best selling items from sales report

Viewing past orders by Tables/Rooms

Orderlay Support: Common Printing Issues

Orderlay Printer Support: Common Issues & Quick Fixes

Orderlay Printer Support