Transferring Ownership

Once you invite a new owner and they accept, you will no longer have access to manage this restaurant account.

Step-by-Step Guide:

Step 1: Go to Account Settings

Open the Orderlay app, Tap the "Account" icon at the bottom right.

Note: Make sure you are logged in to your restaurant account, not your personal account.

Step 2: Select "Transfer Ownership"

Under the "TEAM & OWNERSHIP" section, Tap "Transfer Ownership".

Step 3: Verify Your Identity

• Choose to verify via email or phone number (the one you used to create the account).

• For example, here we are given the option of using an email address because the account was created with email.

If you signed up with an email, choose "Use email" to verify. If you signed up with a phone number, choose "Use phone number". Make sure to use the same email or phone number you used to create your Orderlay account.

Step 4: Verify and Choose New Owner

Enter the 6-digit code sent to your email or phone to confirm your account. Then, on the Assign New Owner page, Choose an option:

• Email Address: If the new owner's Orderlay account was created using their email.

• Phone Number: If the new owner's Orderlay account was created using their phone number.

Step 5: Enter Email or Phone Number

Enter the new owner’s email or phone number. For example, if their account was created with an email, enter that email to transfer ownership.

Step 6: Tap "Transfer Ownership" to send the request.

Step 7: Ownership Transfer Initiated

A message "Owner Transfer Initiated" will appear. Tap Done.

The new owner must now accept the transfer. Learn how:
[Accept an Ownership Transfer]