Step-By-Step-Guide
Step 1: Select a Table/Room
Tap Spaces to open the Tables/Rooms View
Select a table/room (e.g., Table 1) to open details
Step 2: Start a New Order
On the Table/Room Details screen, tap [+ Add Order] to open the menu.
Step 3: Add Menu Items
Browse or search the menu and tap (+) to add items (e.g., Chicken Burger). The order summary will update automatically at the bottom.
Tip: You can add multiple items before confirming.
Step 4: Select Delivery & Add Customer Delivery Details
Order Type: Ensure “Delivery” is selected at the top.
Customer Details: Tap Add in the Customer Delivery Details section.
Confirm Order: Tap "Confirm Order" to send the order to the kitchen
Step 5: Complete Payment & Order Process
Navigate to the order details screen to complete the order process.
Tap "Mark as Paid" to complete the payment process.
Step 6: Confirm Order Collection
Once the delivery partner collects the order from your location, update the order status to
"On Delivery".
Step 7: Mark Order as Delivered
After the delivery partner confirms the order has reached the customer, update the order status to
"Delivered" to complete the process.
Orderlay can automatically:
Auto-confirm after placing a Dine-In order
Auto-move to Preparing after confirmation
Skip “Mark as Ready” step
This reduces manual work during busy hours.
