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Set Up Restaurant Printers (Web)

Add and set up a printer in Orderlay for smooth order and bill printing.

Before You Start: Make sure your printer is ready

Printer is powered ON and has paper loaded.
Printer and Phone are connected to the same Wi-Fi network.
IP address of the printer is in the correct range (e.g., 192.168.1.200 - 192.168.1.253).

Step-By-Step-Guide

Step 1: Go to Restaurant Settings

Click Profile/Restaurant Name (top-right corner).
Select "Restaurant Settings".

Orderly Test dashboard with the account menu open; orange arrows point to the account control and highlighted Restaurant Settings option. Visible: Orderly Test, Owner, POS Mode, Personal Settings, Restaurant Settings, Switch Restaurant.

Step 2: Add Printer

Locate "Printer Settings" and Click "Add Printer".

The Settings sidebar highlights Printer Settings, where the Printers tab prompts users to add a printer and an orange arrow points to the Add Printer button. Visible: Settings, Team & Ownership, Restaurant Settings, Printer Settings, Payment Settings, Inventory Settings.

Step 3: Configure Printer Details

Fill out the printer form with accurate details. For the initial printer setup, you can contact the Orderlay Support Team for assistance.

Need help filling out the printer details? View this guide: https://support.orderlay.app/en/articles/243-fill-out-printer-details-web

Printer Configuration form showing connection and printer settings, with orange arrows pointing to the Assign Printer Name and Printer IP Address fields. Visible: Printer Configuration, Connection, LAN, USB, Printer Type, ESC/POS.

Step 4: Confirmation

Once saved, your printer will appear in the Your Printers list with an "Active" status. You can now click Test Print to ensure it is working correctly.

Printer Settings screen with the Printers tab selected, showing the active counter printer, its connection details, and printer controls. Visible: Printer Settings, Printers, Print Layout, Your Printers, Add Printer, counter.

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